England | Scotland | Wales | Northern Ireland | Ireland
Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
All appointments must be made either through the receptionist, Ask My GP or My Health Online.
To see a doctor, please call between 08.30 and 10.30 for a morning appointment and between 13.30 and 16.00 for an afternoon appointment.
There are a limited number of afternoon appointments (specifically for medical examinations, i.e Fostering or HGV) that can be booked a few days in advance at the Glynneath Surgery only.
Note: If you have an appointment with a clinician outside these times, access is via the main entrance doors which may be locked. Please ring the intercom bell at the Main Entrance in Glynneath.
All routine doctors appointments are ten minutes. Clinic appointments may be longer.
Note: the Practice is closed for Protected Time for Learning (PT4L) on the second Wednesday in January, March, May, June, September and November.
If you have an urgent medical need for a Doctor's Appointment (that does not require 999 assistance), then please press option 1 from our telephone menu after hearing the various options to come through to our emergency line.
The easiest and fastest way to get any kind of help is Ask my GP. It saves us time too, so please help us to help you.
Patient Guide On Registering For Ask My GP
The Vale Of Neath Practice can now offer our patients the option of attending your consultation online via a secure video call.
Video calling is as convenient as a telephone call, with the added value of face-to-face communication.
Click on the PDF leaflets below to access further information on the access requirements, user guides etc...
Video Consulting Patient Information - English
Video Consulting Patient Information - Welsh
Video Consulting Patient User Guide - English
Video Consulting Patient User Guide - Welsh
Home visits are only made to patients who are genuinely housebound or those patients whose condition would significantly deteriorate if they travelled to the surgery (in which case the patient should consider calling 999)
Please note lack of transport is not a reason for a home visit.
Home visits are generally not made to children
If you need a home visit, please telephone before 11:00am and speak to a receptionist. Please give an indication of the illness to the receptionist. Your request will then be triaged by the on call doctor who will decide the most appropriate place and time for the patient to be assessed.
Please remember that a doctor can see at least five patients at the surgery in the time it takes to do one visit.
Note: The Practice's Home Visit policy is available on request.
Please telephone for X-ray , pathology and other test results , but do so between 14.30 and 16.30. All results are pre-assessed by the doctors.
The receptionist will confirm the arrival of results to patients, and indicate if there is a need to speak to the doctor or nurse.
All specimens to be handed in at reception and to be labelled with full name, address & date of birth.
Often patients consult for a sick note when one is not necessary. There are strict guidelines that Doctors have to follow when issuing sick notes.
You DO NOT need to see the Doctor for an illness lasting less than 7 days.
From the 6th of April 2010, medical certification (sick notes) have changed to "fit notes"The new "fit notes" contain sections to be filled out by the doctor on how people who are on sick leave can return to work earlierFor more information please see www.dwp.gov.uk/fitnote/
If you provide any family member over the age of 16 with General Medical Assistance, such as:
Then you must complete and return one of our General Medical Consent Forms, which can be found below:
General Medical Consent Form
This consent can be easily removed if a patient no longer requires assistance at any time in the future.
Please do not be offended if our staff refuse to disclose any personal medical information, where there is no documented consent in place.
Thank you for your cooperation.
Copyright 2006 - 2020 My Surgery Website | Privacy & Usage | Edit | Staff Home | Site Map | Accessibility | Site T&C's | Service T&C's